FOR IMMEDIATE RELEASE
WEST HARTFORD, Conn. (January 11, 2011) – West Hartford Health & Rehabilitation Center today announced results of its 2010 satisfaction survey, conducted by My InnerView, a third-party applied research company specializing in skilled nursing care.
According to West Hartford Health & Rehabilitation Center administrator Theresa Sanderson, a significant finding was over 90% overall satisfaction by residents and their families, who would also recommend the facility to others as “excellent” or “good.”
My InnerView CEO Neil Gulsvig explains, “West Hartford Health & Rehabilitation Center’s survey results serve as a strong testimony of the good work they are doing.” Gulsvig notes that the survey is part of a national effort to improve the quality of care and operation in long-term healthcare organizations. Participation is voluntary.
West Hartford Health & Rehabilitation Center is a 160-bed family owned nursing facility providing short- term rehabilitation, skilled nursing services, long-term care, and Alzheimer/dementia care.